If you are working with an HP Printer on a daily basis, you will know about the online and offline status of the Printer during its usage. This article will help you fix the HP Printer offline in Windows 11.

Why does your Printer Shows Offline Even though it’s ON in Windows 11?

The issue of the HP Printer showing offline in Windows 11 even though it is on happens due to the following reasons:

1. There is a connection issue between the Printer and the system.

2. There is a problem with the printer driver.

3. Your cable is not appropriately attached to the system.

4. There is a simple paper jam error causing this issue.

How to Fix HP Printer Shows Offline in Windows 11?

You can fix the issue of the HP Printer showing offline in Windows 11 using the various solutions that have been discussed below:

Solution 1: Check the HP Printer Status

Your Printer may be offline by default, and therefore you need to change the printer status to online using the following steps:

1. Right-click the Windows icon and open the Settings.

2. Click on Bluetooth and Devices on the left pane from the window that opens.

3. Next, click on Printers and Scanners.

4. Now, select the Printer of which you want to change the offline/online status and tap on the Open Print queue.

5. Next, select the Printer tab and uncheck the Use Printer Offline option.

6. Finally, reboot your system and check whether the issue persists.

Solution 2: Run Printer Troubleshooter

Running the Printer troubleshooter can help you highlight and fix the issue of the HP Printer showing offline Windows 11 using these steps:

1. Open the Run dialog box and type the following, and hit the Enter key:

ms-settings:troubleshoot

2. The Troubleshoot tab in the settings app will open.

3. Select the Other Troubleshooters option from the menu and then select the Run button associated with the Printer.

4. Wait until the scan is complete. By the end of the scan, you will be presented with the issue and its fix, if there is any.

5. You can reboot your system to check if your issue is resolved.

Solution 3: Reinstall Printer

You should reinstall your Printer in order to fix the issue of the HP Printer showing offline in Windows 11 using the following steps:

1. Firstly, open the System Settings and go to Devices.

2. Now, select the Printers and Scanners from the devices list.

3. Next, select your Printer and click the Remove device option from the drop-down menu.

4. Click yes when prompted for the deletion.

5. Next, connect the Printer cable to the system again and follow the instructions that appear on the screen to reinstall the Printer.

Solution 4: Update your HP Printer Drivers

To fix the issue of the HP Printer showing offline in Windows 11, update your Printer Driver using the following steps:

1. Open the Device Manager in your system.

2. Select the Printer category to see your devices, and then right-click it to update it.

3. Then, select the Search automatically for the updated driver software option.

4. Finally, select Update Driver and proceed with the process.

Solution 5: Restart Printer

If your Printer has gone unused for a long time, you need to restart your Printer to fix the HP Printer showing offline in Windows 11. Further, you can also try doing the following to resolve the issue:

1. Check your Wi-Fi connection.

2. Check your USB cable through which the Printer and system are connected.

Frequently Asked Question

Q1. How do I get my Printer back online on Windows?

Answer: To do that, follow the given steps:

1. Open Settings and then click on Devices.

2. Now, click Printer and Scanners in the left-pane.

3. Next, open the Printer tab, and click on the Use Printer Offline option to remove the checkmark on this item.

Q2. How do I fix my Windows 10 offline printer?

Answer: Follow the solutions given below to fix the Printer offline in Windows 10:

1. Check the system and Printer connection

2. Restart the Printer

3. Run the Printer Troubleshooter

4. Set the Printer as Default

5. Restart the Print Spooler Service

6. Update the Printer Drivers

Q3. Why does my printer not connect to my computer?

Answer: If you are using a wired Printer, you should check the USB cable connecting your Printer and system to fix this issue. Else, if you are using a wireless Printer, you need to ensure that your wireless router is functioning properly.

Q4. Why does my printer appear offline when it is actually not?

Answer: This could be happening because of the following potential reasons:

1. There is a connection issue between the Printer and the system.

2. There is a problem with the printer driver.

3. Your cable is not attached correctly to the system.

4. There is a simple paper jam error causing this issue.

Q5. How do I reset my HP printer?

Answer: Follow these steps to reset your HP Printer:

1. Firstly, navigate to Setup on your Printer screen.

2. Select Tools, and then tap on Restore Defaults.

3. Next, tap Yes, and the Printer will restart.

4. Your Printer will now reset to factory default settings.

Conclusion

We hope you will now be able to fix the HP Printer issue showing offline in Windows 11. However, if you are still not able to solve the problem, you can connect with us via the chat box at the bottom right or through the comment section below. We’ll try to help you solve the issues with Windows 11.