Epson Printer is one of the most leading brands for printers and scanners. The quality of the Epson products is always up to the mark. But presently some users encounter the issue of the Epson printer scanner not working properly.

So, are you also confronting the same problem with your Epson Printer scanner? If so, then don’t worry as in this article we have mentioned the best troubleshooting steps of fixing this issue. But before we get started here we have brief some reasons that why the Epson printer scanner is not working.

Why does your Epson Printer Scanner Not Working on Windows 10?

Here we have explained some of the major reasons that why the Epson printer scanner is not working:

1: Corrupt or outdated drivers.

2: Faulty connections.

3: Bad configuration and.

4: Software upgrades.

These are the major causes of the Epson printer scanner not working accurately. Below we have described some handiest fixes that help in rectifying this annoying issue and get the Epson Printer scanner again back to work.

How to Fix Epson Printer Scanner Not Working?

Here is how you can fix the Epson printer scanner not working issue in Windows 10. Below we have listed down the easiest solutions to fix this issue. Have a look at them!

Solution 1- Update your Scanner Drivers:

The scanner driver might remove after upgrading to Windows 10. Else, it can also be possible that the installed drivers are not compatible with windows 10. Therefore, to fix the problem you can try to update the scanner drivers.

Usually, there are two ways from where you can get the right drivers for your Epson printer scanner and these are:

1: Manual driver update.

2: Automatically driver update.

Solution 2- Reinstall Epson Scan Utility:

To re-install the Epson scan utility, you can the below-given steps:

1: First you need to select Apps.

2: Now, under Apps and Features, select Epson scan>Uninstall and then follow the on-screen instructions to uninstall Epson scan.

3: Next, visit the Epson support page and then search for your product.

4: Now, select Downloads>Drivers and then download the scanner driver and Epson scan utility.

5: Go to the next section.

Solution 3- Check Epson Scan Connection:

Following has been listed some steps to check Epson scan connection:

1: Open Epson scan settings.

2: Now, select your printer or scanner from the drop-down list.

3: Next, set the Connection type to network.

4: Click Add.

5: Now, click the IP address in the list and then click Ok.

6: Next, click Test.

7: Expand the section below depending on the test results.

Solution 4- Change WIA Service Setting:

Windows image acquisition helps the computer device to capture images while using scanners or other such devices. Sometimes the problem occurs in the WIA service.

Follow the below-given steps to fix this problem:

1: First, press the Windows logo key and R simultaneously.

2: Now, type “services.msc” and then press the enter key.

3: Next, locate the WIA from the list.

4: Now, right-click on it and then select the stop option.

5: Disconnect the Epson Printer scanner from the computer and wait for few minutes.

6: Now, reconnect the scanner cords.

7: Next, again right-click on WIA and then select Start.

Solution 5 – Turn off Window Defender Firewall:

Refer to these steps to turn off Windows Defender Firewall:

1: Select the start button>Settings>Update and Security>Windows Security and then firewall and network protection.

2: Now, open Windows security settings.

3: Next, select a network profile.

4: Under Microsoft Defender firewall, switch the setting “On”.

5: Now, to turn it off, switch the setting to off.

Solution 6 – Run System File Checker:

Here has been listed some steps to run a system file checker:

1: Boot into your system.

2: Now, press the Window key to open the Start menu.

3: Next, type Command prompt or cmd in the search field.

4: From the search results, you need to right-click on Command Prompt.

5: Now, select Run as Administrator.

6: Enter the password.

7: When Command prompt loads, type the sfc command and press sfc/scannow, and hit enter.

Solution 7 – Reset Your Printer:

To reset the Printer follow these given steps:

1: Firstly, press the Menu/Set key on the Control panel.

2: Now, press the up or down navigation key to select Printer and press Menu/Set.

3: Next, press 1 to select yes and this will reset the printer.

Solution 8 – Check Your Windows Service Acquisition is Enabled:

If something went wrong in Windows 10 then it is essential to check whether your Windows service acquisition is enabled or not.

Follow these given steps:

1: First, right-click the Epson Scan and then open its properties.

2: Now, in Epson scan properties and under the compatibility tab, uncheck the box of “Run this program in compatibility mode”.

3: Now, hit apply and ok to save the changes.

4: Next Press Windows + R to open the Run box and then type services.msc in the box.

5: In Service, you need to locate the Windows Image Acquisition and then right-click it to go to Properties.

6: In WIA properties, you need to find out Startup type and then choose to set it as Automatic and under Service Status and then start it.

7: Now, click Apply button and then ok to save changes.

Solution 9 – Install Printer Software:

To install Printer software performs the below steps:

1: First, select the Start button and then select Settings>Devices>Printers and Scanners.

2: Now, under the Printer and Scanners, find your Printer and select it and then select Remove device.

3: Once you removed the printer then add it back by selecting “

”.

Solution 10 –Check Your Printer is Available or not:

Following has been listed some steps to check your printer whether is available or not:

1: First, you need to open control penal>Devices and Printers.

2: Now, the printer is under the Printers and faxes section and if you don’t see anything then you need to click on the triangle that is next to the heading to expand the section.

3: Here you will see that the default printer will have a check next to it.

Frequently Asked Question (FAQ’s)

Q1: How to fix the Epson scanner issue?

Ans: Here has been listed some steps to fix the Epson printer scanner issue:

1: Firstly, open Epson Scan settings.

2: Now, select the product from the drop-down list.

3: Next, set connection type to the Network.

4: Now, click Add.

5: Click the IP address in the list and then click Ok.

6: Click Test.

Q2: How you can reset Epson Scanner?

Ans: Refer to the below-given steps to reset Epson Scanner:

1: First, you need to make sure that the printer scanner is turned on and it is connected to the computer.

2: Now, do one of the following to open the Epson scan.

3: In windows 10 click and select Epson>Epson scan.

4: Next, click the counter tab.

5: Click Reset.

6: Close the Epson Scan.

Q3: How you can fix the Epson Printer communication error?

Ans: 1: Firstly, you need to re-install the Epson Printer Drivers and the first you need to do is uninstalling and then re-install the Epson printer drivers.

2: Now, check Network connectivity.

3: Next, reset your Epson Printer.

4: Use the printer troubleshooter.

Q4: How to reset Scanner?

Ans: To reset the scanner follow these given steps:

1: First, click on Start>Settings>System>Internet settings.

2: Now, click on Data collection>Internal scanner.

3: Next, click on the menu at the bottom of the screen.

4: Click on Restore menu defaults.

5: Click Yes.

Q5: How you re-install Epson Printer?

Ans: 1: Firstly, turn on the printer and then insert the Epson CD-ROM in your drive.

2: In Windows XP, click Start and then click “My computer”.

3: Now, double-click Epson.

4: Click Re-install printer driver.

5: Click exit to close the options menu.

Final words

We hope that Epson Printer Scanner not working error has been resolved by reading this blog. All the methods given in this blog are been tested well and thus help you in solving this error.

However, if these methods won’t work accurately then you can contact us via chat and connect with our expert technicians to get the best solution for this problem. You can contact us at any time and we will get back to you as soon as possible.

Also, if you have any suggestions or ideas then please leave a comment in our suggestion box we would love to hear your ideas.