Today, technology has become so advanced that it can grasp all fields of work.  Both innovation and information in the field of IT are increasing day by day. Thus, we need to adopt the technologies fast. We also need to learn it properly. In the era of technology, most of the work can go offline and we do less paperwork. Here in this article, we will explain Why does your HP Printer not Recognizing Ink Cartridge and how you can resolve it. There might come a time when you are replacing an empty cartridge with a new one and you start getting the error messages. So, let’s go one by one to fix this issue.

Why does your HP Printer Not Recognizing Ink Cartridges?

Usually, the printer needs an internal memory reset and once you reset your printer’s internal memory then it should start recognizing the ink cartridges. Still, if the HP printer doesn’t recognize a new cartridge then you need to ensure that it is detecting full ink level or full cartridges. However, sometimes a printer doesn’t do that when the printer’s internal memory is full.

HP Printer not recognizing the ink cartridge has been the most common printer issue that the customers are facing. Also, this can adversely affect your printer when you are replacing third-party cartridges. If you are looking for an option to fix this issue then keep reading.

Here has been defined some reasons that shows why HP Printer Not Recognizing Ink Cartridge:

1: The Printer shows “Toner is not compatible”.

2: Sometimes the ink cartridges are not detected or the Printer cannot detect the ink cartridge.

3: An empty ink Printer cartridge displays error messages and shows up on the printer and computer screen.

4: Sometimes you get an error message as HP printer cartridge blocked or cartridge protection blocked.

5: Error message on the printer saying no cartridge installed.

6: No warning lights are flashing on the printer.

7: No cartridge installed.

8: Incorrect or Malfunctioned Cartridge Installed.

9: Using Damaged and Dirty metals.

10: HP cartridge protection enabled on the printer.

So, these are the following causes that show why HP printer displays these error messages. Usually, the printer requires an internal memory reset and when you reset your printer’s internal memory then it should automatically start recognizing the ink cartridges.

Also, you need to make sure that it is detecting full ink levels or full cartridges. However, sometimes a printer doesn’t do that when the internal memory of the printer is full.

How to Fix HP Printer Not Recognizing Ink Cartridge?

Sometimes error message on your printer helps in preventing you from printing. So, if you see an error message in your printer saying that you have incorrect ink then it means that you need to remove the old color cartridge. Thus, if you want to know how you need to fix HP printer the cartridge problem then must read the complete article.

Here has been listed some steps to fix HP Printer Not Recognizing Ink Cartridge:

Solution 1: Check Which Cartridge has Issue:

One of the best ways to check the ink status on the computer screen is with the help of ink lamps on the operation panel. The ink level helps the detector to detect the machine and check the ink level. Also, the machine is considered as full when a new Fine cartridge is installed and then it starts to detect a remaining ink level.

Solution 2: Reset Printer Internal Memory:

Restarting your printer will help reset the devices and clear its memory of any active print jobs. For this you need to follow these steps:

Following has been listed some steps to reset Printer Internal memory:

1: First, turn off your printer and then unplug it from the power socket.

2: Now, leave it for a minute and then plug the printer into the power socket.

3: Here it will clear out the power of the memory and erase it completely.

4: Now, turn the printer on and then wait until it initiates startup completely before you give the new print command.

Solution 3 – Disable HP Cartridge Protection:

Look at these following steps to turn off the HP cartridge protection setting in a few simple steps:

If your Hewlett-Packard printer doesn’t have any internet features then you can simply follow these steps:

1: Go to your HP Printer settings which are located on your printer menu.

2: Here you will see the option to disable the HP cartridge protection.

3: Now, just select the disable option and then click Apply and save if necessary.

Solution 4 – Clean the Contact Chip:

In order to clean the Contact chip, refer to these given steps:

1: First, remove the Cartridges.

2: Now, place the cartridges on a piece of paper with the help of a nozzle plate facing up.

3: Next, you need to unplug the printer power cord.

4: Lightly, moisten the cleaning material with the help of clean water.

5: Next, clean the cartridge contacts and avoid touching the nozzles.

6: Replace the cleaning material if it gets dirty.

7: Clean the carriage contacts and make use of the new cleaning material used on the cartridge contacts.

8: Now, let the parts dry for at least five minutes before re-inserting the cartridges.

Solution 5 – Print Head Cleaning:

Refer to these given steps for print head cleaning:

1: First, you need to open the Devices and Printers and Faxes together.

2: Now, right-click on the icon for your Printer and then select Printing Preferences.

3: Next, this will display the Printing Preferences window.

4: Click on the Maintenance tab.

5: Click on Head cleaning and this will launch the utility.

6: Now, click Start and then wait for the Printer to finish the first cleaning cycle.

7: Click Print Nozzle and then Check Pattern and this procedure will help in confirming the effectiveness of the head clean.

8: You can also access the print  option from the Maintenance or Utility menu.

9: Click Print Nozzle Check Pattern.

10: Here the HP Printer will print a nozzle check and then compare the printout with the next window.

11: If there are some gaps or the document has not printed properly then you need to clean and then finish when the procedure is complete.

Solution 6 – Reinstall Ink Cartridge:

Follow these steps to know how you can Re-install Ink Cartridge:

1: Firstly, you need to remove both the black and the color ink cartridge from HP Printer.

2: Now, press the Power button on your Printer.

3: Next, you need to wait for at least 20-30 seconds until the printer is idle and silent before you continue.

4: Now, insert back the ink cartridges inside the Printer.

5: Now, remove the protective tape that still might be on the nozzles.

Solution 7 – Perform a Hard Reset:

To perform a Hard Reset, do the following steps:

1: Firstly, open Settings and then click on the Start menu and then select the gear icon in the lower-left to open up the settings window.

2: Now, choose the Recovery option and then click the Recovery tab and select Get Started under Reset this PC.

3: Next, save or Remove files and here you will get the option of Hard Reset your computer.

Solution 8 – Protective Stripe haven’t been Removed:

Another way to resolve this error is to remove Protective Stripe or plastic strips that have been attached to the new cartridge. When you take out its packaging then the printer will surely fail to register the new cartridge and create a bit of a problem for you.

So, if you have forgotten to take off the protective covering from the ink cartridges then the HP printer surely not able to discover the recently installed cartridges and thus it will cause printer errors.

Solution 9 – Reset Your Printer:

You can follow these steps to know how you can reset the HP printer. Also, most of the printer reset resolves these types of issues:

1: First, turn on your Printer.

2: Now, wait for at least 20-30 seconds until the printer is idle before you continue.

3: Next, disconnect the power cord from the rear of the printer.

4: Wait for at least 50-60 seconds.

5: Plug the power cord back and then reconnect the power cord to the rear of the printer.

6: Turn on the Printer and then wait for 20-30 seconds until the printer is idle and silent.

Solution 10- Reset the Printer Memory:

To resolve HP Printer Not Recognizing Ink Cartridges problem, you need to reset the printer memory, and here is how you can do it:

1: You need to remove your new cartridge and then replace it with the old one.

2: Now, leave your printer as it is.

3: Next, you need to replace the old cartridge with the new one.

4: These two steps often resolve your problem, so check your HP printer has recognized the new cartridges. However, if you experience this same error then remove the cartridge and make sure that you place a new one.

5: Now, turn the printer off by using its power button.

6: Next, unplug your printer power cord.

7: You must do both the 4 and 5 steps separately as some printers remain in standby mode and you only turn off the power button on the printer’s control panel.

8: Now, leave your printer for about 10 minutes.

9: Plug your printer power cord again.

10: Insert your new cartridge.

11: Press the power button on your printer and the issue gets resolved.

Solution 11: Clean Metal Contacts:

The metal contacts can usually be seen on one side, or the back of a toner cartridge. Here has been given some steps for it:

1: Firstly, you need to power down and then unplug the printer.

2: Now, carefully remove the toner and ink cartridge and then place it to one side of a flat surface where it will be safe.

3: Inspect the cartridge for the metal contacts.

4:  Now, you need to inspect the inside of the printer for the connection point.

5: With the help of some cloth you can remove the dirt from your HP Printer.

6: Now, replace cartridges in the Printer.

7: Power the printer on.

8: Start testing a print.

Frequently Asked Questions (FAQ’s)

 Q1: How you can get HP Printer to recognize to refilled cartridge?

Ans: In order to recognize the HP printer to the refilled cartridge, follow these steps:

1: You can restart the printer and then check if it can able to identify the refilled ink cartridges.

2: Now, look for the ink level status that has been changed from low ink to full.

3: Next, you need to reset the internal memory so that the printer identifies filled cartridges.

4: Peel off protective strips from the nozzle part.

 Q2: How you can fix HP ink cartridges?

Ans:  To fix HP ink cartridges, perform the following steps:

1: First, turn on the printer and then open the cover where the ink cartridge is located.

2: Place the ink cartridge back in the carriage.

3: Now, turn on the HP Printer.

4: Next, you need to open the cover where the ink cartridge is located.

5: Remove the cartridge and then use a clean, dry cloth to gently wipe.

Q3: How you can clear errors on the HP printer?

Ans: To clear the errors on the HP printer, look at these steps:

1: You need to ensure that the paper tray is installed correctly.

2: Now, reinstall the staple stacker.

3: Make sure the Printer configuration is correct.

4: Finally, you need to try a reset process.

Q4:  How you can clear the Ink error in HP Printer?

Ans: In order to clear Ink error in HP Printer, follow these steps:

1: If your HP Printer has a rechargeable battery, then you need to remove it first.

2: With the Printer turned on, you need to disconnect the power cord from the printer.

3:  Unplug the power cord from the power source.

4: Now, wait for 60 seconds.

5: Next, you need to reconnect the power cord to a wall outlet and the printer.

6: Turn on the Printer to complete the reset.

Q5: How you can fix color problems on an HP printer?

Ans: To fix color problems on HP printer learn these following steps:

1: From the software program, you need to select the print option.

2: Now, select the product and then click the Properties or Preferences button.

3: Next, click the Paper Quality tab.

4: In the color section, you need to select the Black and White color option.

5: Click the Ok button and then close the Document Properties dialog box.

Final words

So, these are some of the best troubleshooting steps for resolving the error of HP Printer not Recognizing Ink Cartridge. You can learn these steps one by one and see which method works best for you.

However, if this won’t help in solving the problem then you can contact our professional team of experts or you can communicate with us via chat.

We surely help in delivering the right possible solutions and are available all the time. In case of any queries, you can ask us in the below-given comment section and we would love to hear your printer-related problems. So, feel free to contact us today and we hope that you will like our article.